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Ready to transform your industrial operations? Contact our team for custom solutions, technical support, or project consultations.
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Contact Info
General & Technical Inquiries
admin@nimbusiq.com.auOffices
Brisbane, Queensland(HQ)
Australia
Melbourne, Victoria
Australia
Quick Response Guaranteed
Our team responds to all inquiries within 24 hours. For urgent matters, mention "URGENT" in your subject line.
Existing Customers
Access your dashboard and support portal at monitor.nimbusiq.com.au
Connect with our team:
Follow nimbusIQ on LinkedInFrequently Asked Questions
Quick answers to common questions about our platform and services.
How quickly can you deploy a solution?
Most deployments are completed within 1-2 weeks from initial consultation. Our hardware ships pre-configured, enabling plug-and-play installation with dashboards live within 30 minutes.
What protocols do you support?
We support all major industrial protocols including IO-Link, Modbus RTU/TCP, OPC-UA, MQTT, and more. Our gateway is designed for universal compatibility with any industrial equipment.
Where is my data stored?
All data is stored and processed on AWS Sydney, ensuring 100% Australian data sovereignty. We comply with Australian privacy regulations and enterprise security standards.
Do you offer ongoing support?
Yes, we provide dedicated technical support with our subscription plans. Enterprise customers receive priority support with direct access to our engineering team.